Being part of Afi
5
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Efficiency
Efficiency allows us to do more and go further. It is also closely linked to the quality of our working time and, of course, to our bottom line and personal remuneration. Any structure that makes us more efficient should be implemented, while those that make us less efficient should be eliminated. It is always possible to be more efficient.
Be efficient. You can do it better and faster. Never stop optimizing
At Afi, we do not value employees for the hours they work, but for the amount of work (value) they are able to produce. We expect people to work intelligently and to be critical of working methods. When we find a better way of doing things, we share it. When we can help others to be more efficient, we do so. When we detect inefficiencies, we try to eliminate them.
We are critical of ways of working and do not accept them out of sheer inertia.
Be practical. Less is more
Our customers and colleagues do not receive value based on the quantity of product delivered, but rather on its quality and usefulness. We focus onhow to help the customer (or colleague) with what we offer. Anything that does not add value is not provided.
Don't create bureaucracy
We are very critical and careful before establishing any procedure or bureaucracy. Procedures are only useful if they serve the company (or fulfil a regulatory function), but they are destructive when, without justification, it is the employee who is at the service of the procedures.
When we generate information, we try to do so in a format that facilitates its dissemination andaccessibility. We are not an obstacle between the information we handle and the rest of the organisation.
Maximise your attention
We make sure we are focused and attentive in any interaction we have with our customers or colleagues, especially when it comes to understanding what is required of us.
We listen and make sure we understand what is being asked of us. If we do not understand, we ask questions. It is far more costly to deliver something poorly than to spend more time clarifying in a meeting.
Minimise distractions
Most of the technology we use in our daily lives is designed to capture and retain our attention. This battle for our attention makes it increasingly difficult to create high-performance spaces if we are not careful to avoid these distractions.
That is why we disable any notifications on our devices that are not urgent during our working day.
Optimise your time and that of others
It is just as important to use our time efficiently as it is to help others do the same.
We respect our relationship rules, which include the following:
- Be punctual.
- If you think you need help, ask for it. Do not get stuck or take unnecessary risks.
- Think carefully before organising recurring meetings. Check that they are useful and stop calling them when they are no longer necessary.
- Use lists, not minutes.
- Do not send mass invitations. Do not copy emails en masse
- Before asking for something, consider how much it will cost to obtain it.
Sustainability and frugality
Our professional activity generates a significant part of our total environmental footprint. We try to contribute to not wasting resources, especially energy, water, materials (stationery, plastics, etc.) and the food we have at our disposal.
Our policy on expenditure is guided by common sense. We do not generate unnecessary expenses and, when deciding between different options, we balance cost and benefit.
Our clients perceive Afi as a frugal company. They do not expect to receive any gifts or attention beyond what we generally offer.